Vacant Positions
Are you our Presales and solution Manager?
Can you combine SaaS systems with Customer Experience Management?
Are you a passionate problem solver? Do you enjoy understanding customer needs, and turning them into successful solutions? Are you the type, who perceives problems as exciting challenges to overcome? And are you a strong completer-finisher when it comes to your own projects? Then we may have the perfect vacant position for you.
The position
nps.today is a young SaaS company with a growing pool of customers. We seek a Presales & Solution Manager for our large Account & Partner team.
You will be creating both adapted and new solutions, in close collaboration with our Product Manager, our Internal Development Team and our External Partners. Together with our Delivery Team, you will ensure a successful implementation of the entire nps.today solution for our customers, in a project managerial role.
An nps.today solution is always fully integrated into our customer IT environment. With a solution based on automated surveys of customer experience and loyalty, taking along the entire customer journey, it consists of a lot of different systems and channels that need to be linked together.
Our custom-made solutions and integrations often turn into new standard products. These can be sold by external IT companies and system vendors, or even be built into certain systems as an OEM solution. The collaboration with external partners extends beyond mere development, as they often become a commercialized setup. You will become a key stakeholder in our partner collaboration, both in the development phase and in the commercialized aspect, when the partners are to sell and deliver nps.today solutions.
About you
You are our ideal candidate, if you can understand complete IT solutions, and if you have worked with integrated solutions in the past, though without developing them yourself.
- Du har stor forretnings- og løsningsforståelse
- You are our ideal candidate, if you can understand complete IT solutions, and if you have worked with integrated solutions in the past, though without developing them yourself.
- You have a great understanding of business and solutions
- You understand system landscapes and how they interact
- You have a strong IT technical foundation / background
- You have a technical mindset
- You have deep insight into customer-facing systems, such as CRM
- You have experience as a consultant or solution architect
- You come from a similar position – preferably with 3-5 years of experience
- You thrive in a dynamic environment
- You are well placed in the layer between sales and development
- You take initiative and are self-driving
- You work well with others and are passionate about being part of a strong team
Tasks and responsibilities
The tasks include both contact and collaboration with larger or more complex direct customers and with partners, and you will be involved in the entire customer journey, including:
- Covering needs (presales)
- Solution design, including integration between SaaS systems (architect)
- Implementation, managing critical deliveries (project management)
We offer
At nps.today, you become part of a strong, social community with empathetic and skilled colleagues. We care a lot that it should be nice and fun to get to work. We offer great flexibility, professional development, and good career opportunities in a growing Saas company. You will work with the latest technologies as well as large Danish and international customers. We have high ambitions and with us, you join a single-growth journey, where you have a great influence on your own everyday life and help shape your own role. Our office is in the heart of Copenhagen in new beautiful premises, where there is rarely a long way from thought to action.
Vil du vide mere?
Er du interesseret i at høre mere om ovenstående stillingen, så send os gerne en e-mail på hey@whatever.as eller kontakt os på telefon 53 53 33 66.