Send surveys in your own design to individuals or a selection of your contacts, directly from SuperOffice.
Set up automated surveys based on triggers setup in with SuperOffice Scripts.
Make surveys in all relevant channels, including email, text message, online, or newsletter etc.
Share all responses in Activities and on both Contacts and Accounts in SuperOffice with average rating and CX trends as both data and graphs.
Use preconfigured CX dashboards to understand where you should make changes and improve costumer experiences first.
Combine your survey results with other customer data to prioritize your actions and transformation.
Set up alarms for action and follow up on selected respondents.
Categorize feedback or use AI to identify trends, business drivers and opportunities for improvement.
Integrate customer experience in your daily tools including Office 365, Outlook, and Teams.