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webinar

On demand: NPS for Lime

This webinar takes place on demand and is divided into five chapters, and takes you through the entire

NPS customer journey in Lime CRM

.

NPS has become the de facto standard and all the leading organizations use NPS for annual loyalty measurements. However, the method is just as effective for measuring specific customer experiences in your transactions and touchpoints, so you can identify both good and bad experiences and do something about them.

Duration 25 minutes

Agenda

  • Part 1: Operational Customer experience in practice
  • Part 2: How to measure, understand and act on customerfeedback in Lime CRM
  • Part 3: How to get started

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Lime webinar on demand ENG
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