customer experience software

integrations

More than just integration

Accessible data for all employees and automated workflows is crucial if you want an operational customer experience programme. Furthermore, your automation should not result in a large IT-project. These are the cornerstones in our NPS integration solutions.

 

We collaborate closely with our clients in developing our solutions. In doing so, we make sure that the integrations fulfil the needs of our clients and support working operationally with customer loyalty.

 

The objective is always to achieve the most automated processes, and as few shifts between IT-systems for employees, as possible.

 

OPERATIONEL NPS YOUR PREFFERED IT-SYSTEMS

Send appropriately timed surveys automatically after a new customer is created in your CRM system or when the customer’s first service case has been finished in your service system. Include NPS surveys directly in your newsletter or on your website. View NPS-status and comments directly in Outlook or your CRM-system. Analyze and understand customers experience, both in general and across the customer journey and where to act, with plug-and-play templates for your BI platform. Integrate fully automated NPS without a big IT-project.

CRM-SYSTEMS

NATIVE

NATIVE

NATIVE

Customer service

MARKETING

Microsoft office 365

NATIVE

NATIVE

ERP-SYSTEMS

COMMUNICATION & COLLABORATION

NATIVE

INTEGRATION & flows

DO YOU WANT TO CONTINUE YOUR JOURNEY WITH US?

10 gratis råd til at forbedre din virksomheds kundeloyalitet!

Vi har samlet de 10 bedste råd til at styrke din virksomheds kundeloyalitet. Download e-bogen her. 

Tak fordi du downloadede vores E-bog. Vi sender den til dig indbakke med det samme.