nps.today

Integrated directly into your current IT-systems

Easily integrate NPS and P-GAP into your company’s existing systems with our plug & play.

P-GAP

Get closer to your customers and train your service personnel.

Campaigns

Simple setup and sendout of surveys to measure both NPS, C-SAT and CES

Omnichannel surveys

Measure across all channels such as e-mail, text messages, website, newsletter, in-app, or tailored solutions.

Automation

Automatically send surveys in different touchpoints with your company.

Rules

Set up rules for timely survey sendout, so that your customers don’t experience the surveys as spam.

Reason mapping

Make it easier to categorize responses by letting customers specify what their feedback is about based on pre-defined topics.

Visualize feedback

Use the system’s own dashboards, which are displayed directly in the employees’ systems and provide an overview of the individual customer.

NPS Coach

NPS coach support is included in all subscriptions.

NPS IN YOUR EXISTING IT SYSTEMS

Integrations

  • Salesforce

    Salesforce

    With existing plug-in for P-GAP.

  • Puzzel

    Puzzel

    Supports full P-GAP integration.

  • ipvision

    ipvision

    Automatically send NPS via SMS.

  • Dixa

    Dixa

    Action-based surveys including SMS surveys.