nps.today

INTEGRATED CX

Set up automatic surveys based on case progress

Customer service

  • Zendesk

    Zendesk

    Integrate surveys directly in Zendesk mails, e.g. when closing a case.

  • TOPdesk

    TOPdesk

    You can integrate NPS surveys directly in TOPdesk mails.

  • Freshdesk

    Freshdesk

    Automatic surveys based on case progresses.

  • Jira

    Jira

    Embed surveys directly in Jira mails.

  • Dixa

    Dixa

    Send out surveys automatically based on actions in Dixa including SMS surveys.

  • etrack1

    etrack1

    Send out surveys automatically based on actions in etrack1.

  • Enreach Campaigns

    Enreach Campaigns

    Send out surveys automatically based on actions in Dixa including SMS surveys.

  • Salesforce

    Salesforce

    Send out surveys automatically based on actions in Salesforce including SMS surveys.

  • Dynamics CRM

    Dynamics CRM

    Send out surveys automatically based on actions in Dynamics CRM including SMS surveys.

Call & Contact Center

  • Puzzel

    Puzzel

    Send out and receive NPS surveys. Supports full P-GAP integration.

  • dstny

    dstny

    Automatically send out NPS via text message.

  • Miralix

    Miralix

    With NPS for Miralix, you can automatically send satisfaction measurements and loyalty measurements via SMS to your customers when they have finished a call with you.

  • 3kontakt

    3kontakt

    With NPS for 3kontakt, you can automatically send satisfaction measurements and loyalty measurements via SMS to your customers when they have finished a call with you.

  • Telia Touchpoint

    Telia Touchpoint

    With NPS for Telia Touchpoint, you can automatically send satisfaction measurements and loyalty measurements.

  • Telavox

    Telavox

    With NPS for Telavox, you can automatically send satisfaction measurements and loyalty measurements.

  • Zylinc

    Zylinc

    With NPS for Zylinc, you can automatically send satisfaction measurements and loyalty measurements.

  • Flexfone

    Flexfone

    With NPS for Flexfone, you can automatically send satisfaction measurements and loyalty measurements.

CRM systems

  • Salesforce

    Salesforce

    A native integration.

  • Microsoft Dynamics 365

    Microsoft Dynamics 365

    A native integration.

  • SuperOffice

    SuperOffice

    A native integration.

  • Lime

    Lime

    A native integration.

  • HubSpot

    HubSpot

    Send out surveys automatically based on actions in HubSpot.

  • Pipedrive

    Pipedrive

    Send out and receive NPS surveys based on events.

Communication and collaboration

  • Slack

    Slack

    Receive instant notifications and daily or weekly summaries in your Slack channel with the latest NPS surveys and comments.

  • Microsoft Teams

    Microsoft Teams

    Receive notifications or summaries in your Teams channel with the latest NPS surveys and comments.

  • Citrix Podio

    Citrix Podio

    Send out automated surveys based on actions in Podio and receive back the results automatically.

  • Outlook

    Outlook

    See NPS replies directly in Outlook and send out or include NPS directly in your e-mails. Take charge over the customer experience using NPS for Outlook.

  • Intercom

    Intercom

    Send out automated surveys based on actions in Intercom.

Marketing

  • Mailchimp

    Mailchimp

    Automatically send out campaigns based on e.g. NPS replies.

  • Apsis

    Apsis

    Embed surveys directly in APSIS mails.

  • HubSpot

    HubSpot

    Transmit measurements automatically based on actions in HubSpot.

Microsoft Office 365

  • PowerBI

    PowerBI

    See and analyze all of your NPS data using a tailored dashboard. Turn data into action and take full control of your NPS information.

  • PowerApps

    PowerApps

    Build your own app using NPS data.

  • Outlook

    Outlook

    See NPS replies directly in Outlook and send out or embed NPS in your e-mails.

  • Microsoft Teams

    Microsoft Teams

    Receive instant notifications and daily or weekly summaries in your Teams channel with the latest NPS scores and comments.

ERP systems

  • E-conomic

    E-conomic

    Transmit automated surveys based on actions in e-conomic, e.g. for invoices.

  • Microsoft Dynamics AX

    Microsoft Dynamics AX

    Automatically send out surveys based on actions in AX.

  • Microsoft Business Central

    Microsoft Business Central

    Automatically send out surveys based on actions in BC/NAV.

Business intelligence and dashboards

  • PowerBI

    PowerBI

    See and analyze all of your NPS data using a tailored dashboard. Turn data into action and take full control of your NPS information.

  • IntraManager

    IntraManager

    By connecting Board and nps.today, you have the ability to trump the visualization of your data across multiple systems – without the use of mathematical formulas.

Integration and flows

  • Zapier

    Zapier

    Automate your surveys using system triggers and receive NPS data. We offer a fully developed solution for Zapier.

  • Power Automate

    Power Automate

    Utilize the flexibility to perform actions based on NPS replies or initiate surveys based on actions in other systems.

  • SFTP

    SFTP

    Send out surveys automatically from CSV-or Excel files and get all the responses back in CSV files. We offer a secure and flexible solution.

  • API

    API

    Use all our functionality by leveraging our extensive API you can create campaigns, send surveys, and receive all the responses directly into your own tools like Website, ERP, CRM, BI or Marketing tools.