More than just an integration
Turn insight into action by integrating the tools you use every day.
Automate surveys triggered from your CRM system right after a new customer is created or a closed service case. Integrate surveys directly in your newsletter or on your website.
Make customer feedback visible directly in Outlook or your CRM and push important follow-up actions. Get the full overview of customer experience and feedback across all touchpoints, departments, products, and services in your favorite BI system.
Integrations for our solution
Customer service
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Zendesk
Send automativ surveys based on tickets and events in Zendesk. See survey responses and CX graphs in Zendesk and reopen tickets based on ratings.
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TOPdesk
Automatically send or embed satisfaction and loyalty surveys to your customers based on events in Topdesk.
Freshdesk
Automatic surveys based on case progresses.
Jira
Embed surveys directly in Jira mails.
Dixa
Send out surveys automatically based on actions in Dixa including SMS surveys.
etrack1
Automatically send satisfaction and loyalty surveys to your customers based on events in etrack1.
Enreach Campaigns
Automatically send satisfaction and loyalty surveys to your customers based on events in Enreach Campaigns.
Call & Contact Center
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Puzzel
Agents have full insight into customer feedback and surveys can be sent after calls. Supports full P-GAP integration.
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dstny
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
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Miralix
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you. Supports P-GAP.
3kontakt
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
Telia Touchpoint
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
Telavox
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
Zylinc
Agents have full insight into customer feedback and surveys can be sent after calls. Supports full P-GAP integration.
Flexfone
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
Trio
Automatically send satisfaction and loyalty surveys to your customers when they have finished a call with you.
Enreach Campaigns
Automatically send satisfaction and loyalty surveys to your customers based on events in Enreach Campaigns.
CRM systems
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Salesforce
Full native integration with data back into Salesforce and advanced survey sendout based on events.
Microsoft Dynamics
Full native integration with data back into Dynamics and advanced survey sendout based on events.
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SuperOffice
Full native integration with data back into Superoffice and advanced survey sendout based on events.
Lime
Full native integration with data back into Lime and advanced survey sendout based on events.
HubSpot
Send out surveys automatically based on actions in HubSpot.
Pipedrive
Send out and receive NPS surveys based on events.
Communication & collaboration
Slack
Receive instant notifications and daily or weekly summaries in your Slack channel with the latest NPS surveys and comments.
Microsoft Teams
Receive notifications or summaries in your Teams channel with the latest NPS surveys and comments.
Citrix Podio
Send out automated surveys based on actions in Podio and receive back the results automatically.
Outlook
See NPS replies directly in Outlook and send out or include NPS directly in your e-mails. Take charge over the customer experience using NPS for Outlook.
Intercom
Send out automated surveys based on actions in Intercom.
Marketing
Mailchimp
Automatically send out campaigns based on e.g. NPS replies.
Apsis
Embed surveys directly in APSIS mails.
HubSpot
Send out surveys automatically based on actions in HubSpot.
Microsoft Office 365
PowerBI
See and analyze all of your NPS data using a tailored dashboard. Turn data into action and take full control of your NPS information.
PowerApps
Build your own app using NPS data.
Outlook
See NPS replies directly in Outlook and send out or include NPS directly in your e-mails. Take charge over the customer experience using NPS for Outlook.
Microsoft Teams
Receive notifications or summaries in your Teams channel with the latest NPS surveys and comments.
ERP systems
E-conomic
Transmit automated surveys based on actions in e-conomic, e.g. for invoices.
Microsoft Dynamics AX
Automatically send out surveys based on actions in AX.
Microsoft Business Central
Automatically send out surveys based on actions in BC/NAV.
Business intelligence & dashboards
PowerBI
See and analyze all of your NPS data using a tailored dashboard. Turn data into action and take full control of your NPS information.
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IntraManager Board
By connecting Board and nps.today, you have the ability to trump the visualization of your data across multiple systems – without the use of mathematical formulas.
Integration & flows
Zapier
Automate your surveys using system triggers and receive NPS data. We offer a fully developed solution for Zapier.
Power Automate
Utilize the flexibility to perform actions based on NPS replies or initiate survey sendout based on actions in other systems.
SFTP
Send out surveys automatically from CSV- or Excel files and get all the responses back in CSV files. We offer a secure and flexible solution.
API
Use all our functionality by leveraging our extensive API. You can create campaigns, send surveys, and receive all the responses directly into your own tools like Website, ERP, CRM, BI or Marketing tools.