Solutions tailored for you
Short Cut Your Program Implementation
Your Team
Learn how you can make yourCX program an integrated part of your team’s dailywork and how you improve customer experience and business results in your department and across the customer journey.
Your Industry
Hit the ground running with access to designs and templates prepared for your industry. Use templates prepared for customers, members, citizens, users etc. Plug-in to the systems and channels used in your industry.
Marketing & Loyalty
Turn marketing into meaningful dialogue. Capture feedback from campaigns, content, and clubs to sharpen communication, boost conversions, and build loyal relationships.
Sales & CRM
Close more deals with less friction. Use feedback to qualify leads, refine pitches, and turn every sales touchpoint into a smarter, faster win.
Utility
Power up loyalty in utilities. Get real-time feedback across energy, water, internet, and services to fix issues fast and keep customers connected.
Member Organizations
Strengthen member relationships with real insight. Collect feedback across the full member journey to improve services, increase relevance, and reduce churn.
Delivery & Product
Improve delivery and product based on facts. Gather feedback on orders, onboarding, and product use — and take fast, proactive action to fix what’s broken.
Service & Contact Center
Turn service into a loyalty engine. Gather feedback across all support channels to resolve issues faster, coach smarter — and keep customers coming back.
B2C & Retail
Make every customer moment count. Collect real-time feedback from shop to doorstep to turn insights into better products, smoother journeys, and lasting loyalty.
Finance
Earn trust where it matters most. Collect real-time feedback across banking, insurance, and pensions to improve critical moments and strengthen loyalty.
Any Team and Any Industry
While we highlight just a few selected teams and industries, nps.today is built for every part of the customer journey — and almost any sector. Whether you’re in manufacturing, real estate, media, pharma, software, travel, transportation or beyond, we’ve likely already helped someone just like you.
With best-practice templates, industry-specific surveys, and flexible integrations, we can tailor your CX solution quickly and efficiently. If you don’t see your field listed, don’t worry — we’re ready for it.