Plug-in
NPS for Dixa
Connect Dixa and nps.today
Survey creation & management Send-out, reminders, antispam
Branded NPS, CSAT & CES Customer Pulse surveys
Get this today
nps.today platform features:
Simple and easy survey creation and management
Live feedback app, dashboards and wallboards
Response notifications in Outlook, Teams etc.
CX AI Agent and interactive feedback analysis in BI
Plan and manage P-GAP selfevaluation for employees
Dixa plugin features:
NPS, CSAT and CES e-mail and SMS surveys triggered from Dixa
NPS, CSAT and CES link survey embedded in Dixa messaging/chat.
Customer Pulse overview in Dixa
Monitor agent CX responses and performance in Dixa
Pop-up P-GAP selfevaluation for employees inside Dixa
Turn on Your Salesforce Customer Experience Radar
Connect your nps.today customer experience radar to Dixa and start to measure – understand and act after customer interactions or whenever you need it.
Skip expensive or time-consuming IT-projects to set it up. Your Plug-in to Dixa will get your there in no time.
And, with nps.today you can extend your Dixa surveys to any customer touchpoint, channels and systems across marketing, sales, delivery and customer service.
Powerful Yet Simple CX Survey Management
Design fully branded surveys in just a few clicks using prebuilt templates for NPS, CSAT, and CES. No need to build your surveys inside complex systems — nps.today makes it easy for anyone to launch, manage, and automate feedback across any customer system.
Close the Loop
UNDERSTAND & ACT
- Notify the right colleagues based on ratings
- Make feedback follow-up tasks and take notes
- Share and follow responses on Live Wallboards
- Share responses and follow your own results in the Feedback App
- Prompt and dive into your feedback with the AI Feedback Assistant
- Analyze and understand feedback with powerful interactive BI
- Add and act on Customer Pulse in your CRM or customer system
NPS for Dixa - More Features
Ready to Simplify and Elevate Your Customer Experience?
Start with a demo – and experience the power of one scale and one platform.