prices

Programs and packages

Choose Currency

Choose a program

What CX survey program do you need?

Ready to go all in or want to start smaller?

Prices per month on yearly subscription (monthly +20%)

basic

No integrations
– Just surveys

From

DKK 1.500

I just need to send out surveys occasionally.

plug-in only

Customer pulse
– CX for my system

From

DKK 3.000

I need automated surveys sent out from my Contact Center, CRM, Service Management system etc.

custom

Full CX Platform
– Cross platform & Omnichannel

From

DKK 4.000

I need automated surveys sent out across customer journey and across multiple channels with survey excellence logic across multiple systems.

Add a survey bundle

How many surveys per month do you need i The sum of surveys sent by e-mail or SMS and responses from other survey sources like embed, pop-up, QR codes, links etc.

How many surveys per month do you need?

Survey Bundle Per Month

Price Per Month

If you send your survey via SMS or RCS a tariff will be added. nps.today provides competitive local tariffs across the world.

Add extra modules and services

Extra Licenses

These licenses are paid monthly

Licenses

Number of separate companies or affiliates (unique VAT numbers) or areas where separate licenses are preferred including for eNPS.

DKK 1.200

Campaign Manager

Users of the Campaign Manager setting up and managing survey campaigns centrally or locally.

DKK 150

Survey Channels

One license for each supported channel including email, SMS, QR and link and pop-up and embed.

DKK 150

Feedback App

License for each named enduser of the Feedback App. Volume discount apply.

DKK 23

Add-on Modules

These modules are paid monthly

SMS Module

Setting up service for surveys via text message.

DKK 1.200

P-GAP Module

Add P-GAP planning to the Campaign Manager and P-GAP survey pop-up in selected platforms

DKK 1.200

Plug-in for customer systems

Plug-in or integration for your customer systems. See separate function descriptions for each system under integrations.

DKK 1.200

Pop-up / Embed Module

Pop-up or embed surveys in your online communication like website, portals, system mails and chat.

DKK 1.200

Advanced Survey Module

Extend to any survey types. One platform for both customer pulse and extended CX questionnaires

DKK 1.200

AI Feedback Assistant

Prompt your feedback data for unique insights and action suggestions that makes a difference

DKK 1.200

API / Flow Module

API access to support custom data flows, connectors and Power Dashboards.

DKK 1.200

Survey Usage & Services

These services are paid monthly

Surveys

Surveys or reminders sent by nps.today and incoming replies from other channels, such as embedded, pop-up, link and QR code surveys. For SMS surveys additional local SMS tarif apply

See bundles

Usage/Tokens

Additional usage to your API traffic and AI Feedback Assistant if you exceed the included usage with the license

Ask nps.today

CX Program Services

General CX subscription program support including advisory, customer success management, campaign support etc. (per hour)

DKK 1.526

One-time fee products and services

Power Dashboards

Ready-to-use and customizable CX Insights App for Power BI. Includes AI integration to your favorite AI platform (requires API/Flow Module).

DKK 17.137

Connectors for other systems

Prebuilt integration templates, API guides, or light code for fast implementation.

DKK 5.998

Custom Solutions and Implementation

Custom solutions and integrations development. CX program implementation, incl. support for Plug-in installations, configurations and general internal IT-support. (per hour)

DKK 1.526

Non-binding meeting

Book meeting

Book a demo and get inspired on how we can assist with operational measurement of loyalty and customer satisfaction.

Our demo provides you with an insight into:

How easy and user-friendly nps.today is.
How you can integrate nps.today with your existing systems.
How you can communicate across multiple channels.
Reporting and follow-up on results.
How quickly you can get started.