Native integration

Measure NPS

Automatically measure customer experiences via branded text messages after each call


Fully integrated P-GAP functionality for improving customer experiences and agent training

Anti spam (throttling)

Easily ensure that a recipient never gets more surveys than wanted

Follow-up questions

Let customers deepen their feedback through built-in follow-up questions

Reason mapping

Identify causes and challenges with advanced reason mapping in up to 3 levels

Web dashboards

Make customer feedback visible through customer service dashboards and the contact center