The number of surveys or reminders from nps.today as well as incoming replies from other channels, such as in-store stands, QR codes, embedded surveys, or pop-ups on your website.
Number of separate companies or affiliates (unique VAT numbers) or areas where separate licenses are preferred including for eNPS.
Number of admins or users with authorization to set up and administrate campaigns in nps.today.
Additional SMS surveys
The number of surveys and reminders through text messages.
Assistance during the subscription period for ordinary implementation, setups of campaigns, categorization, alarms, expansion of new survey channels, and general best practices.
Customer Success Manager
Assistance during the subscription period for overall collaboration, help to achieve your company’s long-term goals, and review of your Customer Experience strategy.
Number of additional channels to perform surveys through e.g. website pop-ups, In-app, QR code, In-store stands, or embedded NPS.
NPS end user clients (Outlook clients)
Number of users needing NPS for Outlook.
Setting up service for surveys via text message.
Integration with other systems and dataflows between systems e.g., PowerBI, Office 365, Teams, or Zapier.
Plug-in for customer system
Plug-in for relevant CRM or customer service systems. See separate function descriptions for each system under integrations.
NPS App for PowerBI with the option of quick search and analysis of NPS results. Can be used for further development. Requires API module.
Using fully fletched integration templates for e.g. a multitude of known marketing and customer service systems, you can quickly integrate with nps.today.
Power Dashboards (one-time payment)
Ready-to-use NPS App for PowerBI with the option of quick search and analysis of NPS results. Can be used for further development (requires API/Flow Module).