Compliance

Data security is our top priority. See how we ensure GDPR compliance

At nps.today, protecting personal data is a top priority, and we actively implement privacy by design and privacy by default in everything we develop and offer. We have established processes and tools that make GDPR a natural and integrated part of our daily operations – from software development to customer collaborations.

ISAE 3000 Assurance Report

To document our high standards in handling personal data, nps.today has obtained an ISAE 3000 Assurance Report through Blanner Compliance. This independent auditor’s report confirms that our technical and organizational security measures meet the requirements of GDPR and the Data Protection Act.

The report is available to our customers with a data processing agreement.

Our Approach to GDPR

Privacy by Design og Default

We integrate data security into every phase of our product development.

Regular audits

We obtain an ISAE 3000 Assurance Report annually to ensure continuous compliance.

Vendor Assessment and Trustworthiness

We always conduct a vendor assessment of potential partners to ensure they meet our GDPR compliance standards before entering into a partnership.

Employee Training and Behaviour

We ensure all employees are thoroughly trained in GDPR and data security principles through regular training sessions.

GDPR Article 13 and 14

Our privacy policy meets the requirements of GDPR Articles 13 and 14.

Data Processing Agreement

We always enter into a data processing agreement with our customers.

Ready to Simplify and Elevate Your Customer Experience?

Start with a demo – and experience the power of one scale and one platform.

Get a free trial

Share your details and we’ll get you set up right away.

Trigger System i Which system should trigger the survey send outs? This could be your CRM, ERP, service management or contact center system.
Response management i Into what customer system do you want to feed the responses to monitor and work with the customer pulse?
Insights i Do you have a preferred BI system for interactive feedback analysis?