BECAUSE CUSTOMER LOYALTY IS EVERYTHING
NPS.Today makes it easy and manageable to measure
your customer’s experience of your company or product.
This insight gives you the ideal conditions for optimizing
your customer loyalty – and your business.
Net Promoter Score gives measurable results
Net Promoter Score (NPS®) is also called “The Ultimate Question”. You only ask your customer one single question:
“How likely is it that you would recommend our company / product to a friend or colleague?”
With NPS you work strategically with your customer’s feedback.
Some of your customers may be generating good earnings but are dissatisfied and harm your brand.
Other customers may be very satisfied but only generate poor earnings.
With NPS you have a unique tool for measuring your customer loyalty and use it actively in your business.
How can Net Promoter Score benefit your business?
Feel welcome to contact us for a chat about how NPS can create opportunities for your business.
NPS makes a difference to our customers
Watch our short video and learn more about the NPS-method
Net Promoter Score is one of the most widely used methods for measuring customer loyalty.
PARTICIPATE IN OUR FREE MORNING BRIEFINGS
We host monthly morning briefings which take two hours with free participation.
We tell how your business can improve and grow if you choose to listen to and learn from your customers.
– And how NPS creates opportunities to act on the feedback from your customers.
*The morning briefings are in Danish
Would you like to know more about NPS?
You are always welcome to contact us with any question- big as small.
- You might have a concrete question about the NPS-method?
- Are you curious about how to get started?
- Do you need inspiration to take your customer surveys to the next level?
Or any other questions? Then contact us. We will answer you within 48 hours.