customer experience software

events, briefings
and webinars

Inspiration and insight into operational NPS

Our events and webinars give you inspiration on how to introduce and implement NPS in your organization. We hold regular events for both newcomers and experienced users, within operational customer loyalty and Net Promoter Score.

Webinars (30-45 minutes)

Our webinars are conducted for an unlimited number of participants. Here you will have the opportunity to learn how to introduce an NPS-based loyalty program in your organization. We hold two webinars: one that provides a general introduction to NPS, and one that focuses on more advanced NPS and how to translate the measurements into concrete action.

MORNING BRIEFINGS (2 HOURS)

Our webinars are conducted for an unlimited number of participants. Here you will have the opportunity to learn how to introduce an NPS-based loyalty program in your organization. We hold two webinars: one that provides a general introduction to NPS, and one that focuses on more advanced NPS and how to translate the measurements into concrete action.

NPS Summit (1 day)

NPS.Today hosts the annual NPS Summit in September. Here you can meet the leading experts in operational customer loyalty. You can hear about how other organizations have succeeded with their programs, what works and what doesn’t.

upcoming events

webinar – Intro to NET PROMOTER SCORE (NPS)

LOCATION: Online

NEXT DATE: 6th of October

Understand the Net Promoter Score in 30 minutes – Get an introduction to the method.

webinar – Introduction to NPS (Advanced)

LOCATION: Online

NEXT DATE: 20th of October 

Get inspiration on how to get more out of your loyalty metrics in 45 minutes.

Briefing – operational customer loyalty with NPS

LOCATION: Online

NEXT DATE: 17th of September

Get insight into how you can create an operational customer loyalty program via NPS.

NPS SUMMIT 2021

Join us for this year’s most important NPS event and get specific tools to automate your customer loyalty program. It all goes down on October 28

This fall, we repeat last year’s success, and hold an all-day conference and workshop, focusing on Net Promoter Score. In collaboration with DI Handel, we are opening the doors of Industriens Hus to a taste of an event designed to inspire and challenge the current framework within the use of Net Promoter Score in Denmark. This year we have expanded the event with several tracks, the strongest experts and most inspiring cases.