Get Full closed loop NPS – CSAT and CES today
The Best CX survey plug-in for Dynamics 365 CRM
Move from feedback reports to actions
nps.today unifies customer feedback from every survey, across every channel and every system your teams use – bringing it all together for actions inside your Dynamics 365 CRM.
MEASURE – UNDERSTAND – ACT
FULLY AUTOMATED
Connect nps.today to
your Dynamics 365 CRM
Forget the hassle of CX implementation and the need for expert resources to set-up and maintain your CX program. Go plug & play with NPS for Dynamics 365 CRM.
When you have plugged nps.today into your Dynamics 365 CRM, you have instant closed loop CX including automated surveys based on data and actions inside your Dynamics 365 CRM.
Responses are synchronized into Dynamics 365 CRM, and you now work with feedback directly on contacts, accounts, in reports and dashboards and with automated follow up actions – right there inside your Dynamics 365 CRM.
Get this today
nps.today platform features:
Simple and easy survey creation and management
Live feedback app, dashboards and wallboards
Response notifications in Outlook, Teams etc.
CX AI Agent and interactive feedback analysis in BI
Dynamics plugin features:
NPS, CSAT and CES e-mail and SMS surveys triggered from Dynamics
NPS, CSAT and CES embed in Dynamics e-mails.
Customer Pulse overview in Dynamics
Feedback data inside Dynamics
Response follow up in Dynamics
Unify your customer experience data and act on it – inside Dynamics 365 CRM
Book a demo today and one of our customer experience experts will happily show you how you can use NPS Today with Dynamics 365 CRM.
3 Reasons Why Dynamics 365 CRM Users Love nps.today
One operational CX solution
Break down survey silos with one unified solution to measure – understand and act across customer journey and departments.
Make it operational with plug-in integrations, automated alarms and actions inside the systems you use every day.
Bring it all together as ONE common customer pulse right inside Dynamics 365 CRM and share with non-Dynamics 365 CRM users in the Feedback App or any other system.
Powerful Yet Simple CX survey management
Anybody can set-up and manage surveys across the customer journey with nps.today. No more need to call in experts when you need to change or create new surveys.
Unify all your surveys in one format that customers recognize and make feedback super easy to report, understand and act on.
Finally close the full customer feedback loop
nps.today allows you to turn customer feedback into immediate action with automated workflows. From notifying the right team members when customer ratings change to creating follow-up tasks, sharing responses on Live Wallboards and more.
In addition, nps.today lets you analyse and understand customer feedback deeply using the in-built AI assistant – or export to Power BI for even deeper analyses.
Ready to Simplify and Elevate Your Customer Experience?
Start with a demo – and experience how our CX plugin integrates directly into your Dynamics CRM setup, all in one scalable platform.