NPS for Dynamics

In this webinar, we will show you how to bring customer feedback directly into your daily workflows in Microsoft Dynamics. You’ll get a live look at how nps.today integrates with Dynamics to help organizations collect, understand, and act on customer feedback in a simple and scalable way.

We’ll demonstrate how to trigger NPS, CSAT, and CES surveys via email and SMS directly from Dynamics, and how surveys can be embedded in customer communications. You’ll also see how feedback data flows back into Dynamics, giving your teams a complete overview of the Customer Pulse and enabling them to follow up on responses without leaving the CRM.

In addition, we’ll showcase how the nps.today platform supports your work with live dashboards, notifications in tools like Outlook and Teams, and AI-powered feedback analysis that helps you identify trends and opportunities for improvement.

Join us to discover how you can turn customer feedback into actionable insights and create a true closed-loop feedback process directly inside Microsoft Dynamics.